This policy explains how HA Assure Group Pty Ltd, trading as Workflow HA Assure, collects, uses, stores and discloses personal information in connection with Workflow HA Assure. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
| Information | Why we collect it |
|---|---|
| Name and email address | To create accounts, sign you in, and send service notifications |
| Organisation name and role | To separate workspaces and apply the correct permissions |
| Working hours and schedules | To calculate workload capacity, which is a core function of the service |
| Content you enter | Projects, tasks, comments and related records you create |
| Leave dates and leave type | So that days when a person is away are not treated as available working time. A reason is not required and medical details should never be entered |
| Billing contact details | To administer your subscription |
| Record of accepting our terms | When you accept these policies we record your name, email, the time, your IP address, approximate country, browser type and the version accepted, as evidence of the agreement |
| Technical logs | To keep the service secure, diagnose faults and prevent abuse |
We do not collect sensitive information as defined in the Privacy Act, and you should not enter such information into the service.
Stripe processes your information in accordance with its own privacy policy, available at stripe.com/privacy.
We do not sell personal information. We do not use your content to train artificial intelligence models. We do not send marketing email unless you have asked us to.
We share information only with service providers necessary to operate Workflow HA Assure:
| Provider | Purpose |
|---|---|
| Cloudflare | Application hosting, database storage and network security |
| Stripe | Payment processing and subscription management |
| Zoho (ZeptoMail) | Delivery of service and notification emails |
We may also disclose information where required by law, or to protect the rights, property or safety of any person.
Workflow HA Assure runs on Cloudflare's global infrastructure, and data may be stored or processed outside Australia. We take reasonable steps to ensure our providers handle personal information consistently with the Australian Privacy Principles. By using the service, you consent to this overseas storage and processing.
No system can be guaranteed completely secure. If a data breach occurs that is likely to result in serious harm, we will notify affected users and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.
We keep personal information while your account is active. If your subscription ends, we retain your data for 90 days so you can return or export it, after which it may be permanently deleted. Some records may be retained longer where the law requires, for example financial records for taxation purposes.
You may:
To exercise any of these, email info@ha-assure.com. We will respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Workflow HA Assure uses a single essential cookie to keep you signed in. We do not use advertising or third-party tracking cookies. Your chosen colour theme and view preferences are stored locally in your own browser and are never sent to us.
We may update this policy from time to time. Material changes will be notified by email to administrators at least 30 days before taking effect.
HA Assure Group Pty Ltd (ABN 64 701 384 787)
Privacy enquiries: info@ha-assure.com
Western Australia, Australia